FAQ

WHEN WILL I RECEIVE MY ORDER?

Local deliveries throughout the Vancouver Lower Mainland are scheduled to ship out within 24- 48 business hours ( Monday thru Friday 10am-5pm) from purchase time.  Shipped boxes can be expected anywhere between 4-7 business days.  If you require a rush order please do inquire via email prior to your purchase.  Orders can be picked up in Vancouver, please email to set up a delivery date and time.

WHERE DO YOU DELIVER? WHAT IS THE DELIVERY FEE?

We offer a delivery service within 25km of Vancouver, BC. Delivery fee is $15 or free pickup can be arranged from Vancouver, B.C.  

ARE GIFT BOXES CUSTOMIZABLE?

Absolutely!  Please contact us at info@oldjoygiftboxes.com with any special requests and we will do our best to accommodate your needs.

ARE YOU ABLE TO ACCOMODATE BULK ORDERS?

Yes! We work with a number of large companies for corporate gifting, real estate, mortgage brokers, and film. We specialize in creating themed boxes that meet our clients budget and needs.

Additional branding and customization options are available for bulk orders including branded boxes, hang tags and products. For more information please email us at: projects@oldjoygiftboxes.com

WILL THE GIFT BOX I ORDER LOOK EXACTLY LIKE THE PHOTO?

All boxes will include the listed items. We will contact you prior to delivery If there are any issues.

Shipped orders will be in a wooden box with a slide lid and of course, packaged in a way that doesn’t take away from the experience of receiving a beautifully curated gift box.

DO YOU SHIP?

Yes! Shipping is available in Canada and the US. A quote can be given upon request.

SHIPPING ALCOHOL AND BLOOMS? 

Unfortunately we are unable to ship fresh florals or plants. At this time we are only able to ship alcohol within Canada. 

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